1. Where is Little Squad located?

Little Squad is currently an online-only store, allowing you to shop for your little ones from the comfort of your home. We deliver across Pakistan, bringing your orders right to your doorstep.

2. Is there a minimum order value?

There is no minimum order requirement at Little Squad. You can shop for as little or as much as you need.

A flat delivery charge of PKR 250 applies to orders across Pakistan.

3. What payment methods do you accept?

We offer cash on delivery to make your shopping experience easy and secure, including:

· Cash on Delivery (COD)

4. How can I track my order?

Once your order has been confirmed and dispatched, you will receive a tracking number via email or WhatsApp. You can use this tracking number on the respective courier’s website to check your delivery status.

5. How can I stay updated about Little Squad?

Stay connected with Little Squad by following us on our social media pages and subscribing to our newsletter. You’ll be the first to know about our latest arrivals, promotions, discounts, and special offers.

6. How can I unsubscribe from updates?

If you no longer wish to receive our email updates or newsletter, simply contact our customer support team and we’ll help you unsubscribe.

7. When will I receive my order?

Delivery times may vary depending on your location. Orders are generally delivered within:

· Major cities: 2–4 working days

· Other cities: 3–7 working days

You’ll receive your tracking details once your order has been dispatched.

8. What is Little Squad’s return & exchange policy?

We want you to shop with confidence. If you receive a product that is damaged, defective, incorrect, or does not meet the applicable return criteria, you may be eligible for a return or exchange.

Please note:

· Return/exchange requests must be made within 7 days of receiving the order.

· Products must be unused, unworn, unopened, and in their original condition and packaging.

· Certain products, particularly diapers, feeding items, hygiene products, and personal-care essentials, may not be eligible for return or exchange once opened.

· Products purchased on sale or under special promotions may have different return/exchange conditions.

Please contact our customer support team before sending any product back.

9. Are there any hidden charges?

The prices displayed on our website are the prices you pay for the products. There are no hidden charges.

A delivery fee of PKR 250 applies to orders, unless a promotional offer provides free delivery.

10. Do you deliver across Pakistan?

Yes! Little Squad delivers across Pakistan. Whether you're in a major city or a smaller town, we aim to make your little one’s essentials accessible wherever you are.

11. Can I cancel or modify my order?

If you need to cancel or modify your order, please contact our customer support team as soon as possible. Once an order has been dispatched, cancellation or modification may no longer be possible.

12. What should I do if I receive the wrong or damaged product?

If you receive an incorrect, damaged, or defective item, please contact us as soon as possible with your order number and clear photos/videos of the product and packaging. Our team will review the issue and assist you with the next steps.