Full Body Printed Cotton Rompers With Cap
Soft and cozy winter baby rompers with a matching cap, designed to keep your little one warm and comfortable. Perfect for chilly days and everyday wear.
Shipping & Delivery Policy
At Little Squad, we are committed to delivering your order accurately, safely, and within the expected delivery timeframe.
Once you place an order, you may receive an order confirmation call or message from our representative. After your order has been successfully confirmed and processed, it will be prepared for dispatch.
Delivery Across Pakistan
- We offer shipping all across Pakistan.
- Standard delivery charges are PKR 250 per order.
- Currently, we only offer Cash on Delivery (COD) as a payment method.
- Delivery times may vary depending on your location, courier operations, public holidays, weather conditions, or other circumstances beyond our control.
Cash on Delivery
Payment for COD orders must be made at the time of delivery. Customers are requested to ensure that someone is available at the provided shipping address to receive the parcel and make the required payment.
Unavailable at the Time of Delivery
If the customer is unavailable when the courier attempts delivery, the courier or a representative may contact the customer using the phone number provided with the order.
Depending on the courier service and availability, another delivery attempt may be arranged according to the customer's instructions.
Customers are responsible for providing a complete and accurate shipping address and active contact number when placing an order.
Order Confirmation
Little Squad reserves the right to contact customers for order verification before processing or dispatching an order.
Orders that cannot be verified due to an incorrect or unreachable contact number may be placed on hold or cancelled.
Policy Updates
Little Squad reserves the right to modify or update this Shipping & Delivery Policy when necessary. Customers are encouraged to review this policy periodically for the latest information.
For any questions regarding your order or delivery, please contact the Little Squad Customer Support Team through the contact details provided on our website.
Return, Exchange & Refund Policy
At Little Squad, we want you to be satisfied with your purchase. If you receive an item that needs to be returned or exchanged, please follow the guidelines below.
Return & Exchange Conditions
- Items must be unused, unworn, unwashed, and in their original condition, with all original tags and packaging intact.
- Clothing may be tried on for size and fitting purposes and will still be considered unworn, provided it is returned in its original condition.
- Return or exchange requests must be made within 07 working days of receiving your parcel.
- If an item is returned in used, damaged, washed, altered, or otherwise unsuitable condition, Little Squad reserves the right to reject the return or exchange request.
- The returned item should be accompanied by the original invoice/order details, along with the reason for return or exchange.
- Customers must send return parcels through a traceable courier service or registered post. Unless the item received was incorrect or defective, return shipping costs will be the customer's responsibility.
- Original delivery charges are non-refundable.
- Where a refund is approved, it will be processed within 10 working days after the returned product has been received and inspected by our team.
- Clearly mention “RETURN ITEM” on the return parcel to help us identify and process it correctly.
Defective or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact Little Squad within 24 hours with your order details and clear pictures or videos of the item.
Our team will review the issue and guide you through the appropriate exchange, return, or resolution process.
Non-Returnable & Non-Exchangeable Items
For hygiene and safety reasons, certain Baby Care, Feeding, and other hygiene-sensitive products cannot be returned or exchanged once opened or used.
Products that have been washed, worn, damaged after delivery, altered, or returned without their original packaging/tags may also be ineligible for return or exchange.
How to Return or Exchange Your Item
Step 1: Contact Little Squad
Contact our customer support team with your order number, item details, and reason for return or exchange.
Please wait for confirmation and return instructions before sending the parcel.
Step 2: Repack Your Item
Carefully repack the item in its original packaging. Make sure all original tags, accessories, and relevant order/invoice details are included.
Step 3: Ship Your Return
Send the parcel through a traceable courier service to the return address provided by the Little Squad Customer Support Team.
Please retain your courier receipt and tracking information until your return or exchange has been successfully completed.
Exchanges
Exchange requests are subject to product and size availability. If the requested replacement is unavailable, our customer support team will inform you about the available options.
Refunds
Approved refunds will be processed within 10 working days after inspection of the returned item.
The time required for the refunded amount to become available may vary depending on the applicable refund method.
Contact Us
For any questions regarding returns, exchanges, defective items, or refunds, please contact the Little Squad Customer Support Team through the contact information provided on our website.